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Position: Creative Retail Assistant (Haberdashery and Fabric)

Hourly Rate: £11.50 - £13 per hour

Contracted hours: 16 - 28 hours per week to include weekends

Do you love people as much as you love fabric and dressmaking? We do!

Sew Me Something is an award winning, growing independent business that has been supporting people on their creative journey with our sewing and craft workshops and fabric and haberdashery store.

We cater for complete beginners to advanced practitioners. Our main focus is to help people improve their sewing and crafting and increase their love of creativity and this should be yours too. It is important to go that extra mile and put a smile on
someone’s face to brighten up their day.

We have successfully run our haberdashery store for over 12 years and last year moved to our new location at The Makers' Space, just outside Alcester, Warwickshire. The retail aspect of our business supports the educational side and provides the products used in the sewing and craft workshops. We run the online shop alongside the in-person store, so both elements will need to be carefully monitored.

We are seeking a highly creative and motivated, sales focussed person that has a good working knowledge of fabrics and dressmaking that can help and support both our in-person and online customers.

Flexibility is key within this role. There will be weekend work on a rotated basis, and we also attend several exhibitions and shows throughout the year both locally and nationally that could mean working away from home. Your participation in some of those may be required.

Skills Set
You will have excellent knowledge of dressmaking and fabrics and textiles. Knowledge of other crafts would be an advantage. An eye for styling and visual promotion will also be useful. You will also need to be computer literate to ensure the website and customer information is kept up to date and accurate.

In line with our brand ethos, you will be required to:

Meet and greet customers as they arrive at the store or studios.

  • Respond to email and telephone customer enquiries.
  • Provide accurate information on stock items and workshops.
  • Maintain and update our CRM system to ensure accurate customer information.
  • Ensure the accurate packing and distribution of online orders in an efficient and timely manner.
  • Help to arrange mannequin and shop displays.
  • Work with the Workshop Co-ordinator to assist with the preparation of resources and studio space for up-coming workshops and other events.
  • Attend exhibitions and shows helping to set up and breakdown the stand as well as creating relationships with potential and existing customers.
  • Help to create content for social media posts and visual promotions.
  • Help to provide content to the marketing team for regular email newsletters.

Please apply with a covering letter explaining why you’d love to be part of our team to